Why Businesses Choose Contourna
You have to do everything as a small business owner or manager. With our services, we can help make your life easier.
Human Resources
With our employee onboarding approach, you'll save time, better meet employee needs, and improve retention.
- Make your hiring process more manageable.Contourna simplifies your recruitment process by using online forms, surveys, interview questions, and document automation to manage job applications, interview feedback, contracts, and more.
- Streamline employee onboarding.Expedite the employee onboarding process by sending all generated employee forms and documents.
- Simplify training plansCreate a consistent, manageable, and automated training process and measure employee engagement with surveys and quizzes.
Tailored Systems
For Your Needs
We offer a tailored system that contains the following:
Employee Satisfaction Surveys
Employment Offer Letters
Job Application Forms
Benefits Enrollment
Candidate Interview Evaluation
Training Manual
Customer Satisfaction
Our approach to quality management aims to retain the customer and support the business. Take customer satisfaction to the next level by determining what is truly important. By tailoring your business to meet customer needs, we increase your resources and minimize minutia.
- Streamline how you understand the needs of customers.Contourna keeps everyone on the same page by identifying and understanding customer expectations through surveys, marketing automation, and a buyer's persona.
- Recognize gaps in service or product quality.Communicate clear and concise standards and performance expectations to staff through department-specific documents in a digestible way.
- Prioritize Customer RetentionPrioritize Customer Retention. Creating a simplified way to manage customer feedback consistently will identify ways to encourage more customers to conduct business with you - again and again.
Employee Involvement
Our approach focuses on attaining company goals by keeping the employees aligned with the company's values through improving individual ownership. As a result, you will have more time to grow your business in other areas.
- Increased ProductivityContourna allows you to inspire dedication and involvement through a thorough onboarding experience. When employees know what they are doing and why, they make calculated decisions, plan their work, and bring more enthusiasm to their jobs.
- Streamline ImprovementContourna allows employees to highlight dangers and flaws that threaten the quality of your service or product through risk management. As a result, continual improvement will increase customer retention.
- Competitive EdgeEmployees will commit more to the organization through thoughtful training programs and skill-building.
Make your business
easier to manage
It's proven that people are capable of handling themselves. Often it's the system that causes problems.